Mediation is a voluntary process that organisations can also use to resolve conflict. Winstanley Mediation can offer these services.
Conflict can occur in any employment relationship whether it be between manager and employee or 2 employees. If this is not addressed, the issues can escalate and result in costly grievance and disciplinary procedures and even employment tribunals.
Mediation can be a process to help avoid these steps and allows organisations to use an independent, impartial third party, to help participants find a common ground and reach a mutual agreement without needing to go down the most formal route.