We collect personal data from you and use this to progress your matter. This makes Winstanley Mediation the ‘controller’ of this information for the purposes of General Data Protection Regulation.
The data we collect
The details we would request from you would be:
- Name, Address, Date of birth, National Insurance number, Contact Details
- Financial Information
- Confirmation of Identity such as Passport or Driving License
How we then use your personal data
We use your personal data to:
- To provide mediation service to you from your initial enquiry (legitimate interest)
- Communicating with you
- Verifying your identity
- To enter into a contract with you (contractual obligation)
- To comply with our legal and regulation obligations (legal obligation)
- To identify how your case is funded
- Referral to third parties to progress your case
- Train and develop our staff
How your data may be collected
Your data will be collected by telephone during an initial enquiry or in person. In order for us to carry out the mediation process we require your personal data.
Who we will share your Personal data with?
In order for us to progress you case it may be necessary to share your data with other parties. This may include:
- The Legal Aid Agency, if you are eligible for public funding
- Experts and Counsel, we instruct on your behalf e.g. Accountants, Barristers, Financial advisors
- Other parties such as HM Land Registry, your bank/ building society.
- Third parties whom we may outsource some of our services to. These include: Digital dictation and Costs Draftsman,
- Our Regulators
- Professional Indemnity Insurers
- External Auditors
This list is non-exhaustive
Where your personal data is held?
Information may be held by Winstanley Mediation and any third parties we instruct.
If one of the third parties is based outside the European Economic Area, we will write to inform you.
We are relying on your consent to carry out a mediation service for you. If you engage with us for mediation, you are agreeing to the terms of this policy.
You have the right to withdraw your consent. This will not effect the lawfulness of any processing activity we have carried out prior to you opting to withdraw consent. Please refer to ‘How to contact us’ in order to do this.
How long your personal data is stored
Files are stored for a period of 6 years
If you apply for a position with us, we will request personal data from you. As to how long this data is held will be dependent on the success of your application. Unsuccessful applicant’s information is retained for no longer than 12 months.
You have the following rights:
- To be informed about how we collect and use your data
- Access to your personal information
- Rectification of any incorrect personal information we hold
- Erasure of personal data we hold
- To restrict us processing your personal data (in certain circumstances)
- To Data portability, which allows for data to be transferred in a structured, commonly used and machine- readable format
- To object to your personal data being processed.
- Not to be subject to automated processing and profiling
Should you have any queries in relation to your rights, please contact us at the address below.
Keeping your personal data secure
We are committed to ensuring your personal data is secure with us and any other parties involved in you case, against loss, misuse and unauthorised access.
Changes to this privacy notice
How to contact us
If you would like this policy in a different format such as large print, please contact us at the details provided above.